Tenant Find Service – 9.6% of Rent (Including VAT)
Our Tenant Find Service is designed to make finding and placing a suitable tenant as straightforward as possible.
Our service includes:
- Rental Valuation – We provide guidance on the appropriate rental value, usually following a visit to the property.
- Professional Marketing – We market the property through appropriate channels to attract suitable prospective tenants.
- Accompanied Viewings – We arrange and conduct viewings with prospective tenants.
- Tenant Referencing – We obtain comprehensive tenant applications and arrange appropriate referencing.
- Right to Rent Checks – We carry out the required Right to Rent checks before the tenancy commences.
- Tenancy Administration – We prepare the appropriate tenancy documentation, arrange signing and collect monies due before the tenancy begins.
- Deposit Protection – Where instructed, we arrange for the tenancy deposit to be protected and the required prescribed information to be provided.
- Compliance Support – We can arrange EPCs, EICRs, gas safety checks, fire risk assessments, smoke and carbon monoxide alarms and other required compliance services at the Landlord’s cost.
- Property Safety – We will highlight any apparent health, safety or property condition concerns and recommend appropriate action where necessary.
- Fitness for Human Habitation – Where concerns arise regarding the condition of the property, we will advise the Landlord and can arrange appropriate works where instructed.
- Inventory & Check-In – Available as an additional service, we can arrange a professional inventory and conduct the tenant check-in.
- Ongoing Compliance Monitoring – Our optional Annual Compliance Service provides reminders for relevant certificates and property licences approaching expiry.
- Annual Rent Review – We review the rental value against prevailing market conditions and advise the Landlord accordingly.
- Section 13 Administration – Where appropriate and instructed, we can prepare and serve the relevant statutory rent increase notice.
Landlord Responsibilities
The Landlord remains responsible for ensuring the property meets all applicable legal and safety requirements. We can assist with arranging many compliance services and remedial works on the Landlord’s behalf, with associated costs payable by the Landlord.
Renters’ Rights
Where applicable, we will administer tenancies in accordance with the Renters’ Rights Act 2025 and relevant legislation, including requirements relating to assured periodic tenancies, rent increases, pets, possession and rental bidding.
Our Tenant Find fee is calculated as a percentage of the annual rent and is earned once the tenancy commences. The fee is non-refundable and is not dependent on how long the tenant remains in occupation.
Annual Compliance Service – £240 (Including VAT)
Includes:
- Annual rental valuation/review
- Section 13 preparation and service where applicable
- Monitoring of relevant compliance certificates
- Monitoring of property licences
- Reminders when documents are approaching expiry
Certificate, inspection, licence and remedial work costs are payable separately by the Landlord.
Tenant Find & Rent Collection Service – 12% of Rent (Including VAT)
Our Tenant Find & Rent Collection Service provides everything included within our Tenant Find Service, together with ongoing rent collection and financial administration throughout the tenancy.
In addition to our Tenant Find Service, our service includes:
- Inventory & Schedule of Condition – We can arrange a professional inventory and schedule of condition at the start of the tenancy, at the Landlord’s cost.
- Utility Notifications – We submit relevant meter readings and tenancy information to Council Tax, electricity, gas and water providers.
- Monthly Rent Collection – We collect rent and other charges due from the Tenant and account to the Landlord accordingly.
- Monthly Statements – We provide the Landlord with a clear monthly statement showing rental income and relevant transactions.
- Arrears Management – Where rent remains unpaid, we will contact the Tenant and take reasonable steps to recover outstanding rent, including telephone calls, visits and written arrears correspondence.
- Landlord Updates – We keep the Landlord informed of any significant issues or concerns raised by the Tenant or other parties relating to the property.
- Financial Records – We maintain accurate records of rental income and property-related financial transactions.
- Compliance Monitoring – We can assist with monitoring relevant compliance requirements and provide reminders for certificates and property licences approaching expiry.
- Annual Rent Review – We review the rental value against prevailing market conditions and advise the Landlord accordingly.
- Section 13 Administration – Where appropriate and approved by the Landlord, we can prepare and serve the relevant statutory rent increase notice in accordance with current legislation.
Important Information
We will use reasonable endeavours to collect rent and manage arrears; however, we cannot guarantee that rent will always be paid or accept liability for rent arrears or costs arising from their recovery.
Where the Renters’ Rights Act 2025 applies, rent increases will be administered in accordance with the applicable statutory requirements, including the Section 13 procedure.
Full Management Service – 16.8% of Rent (Including VAT)
Our Full Management Service provides comprehensive ongoing management of your property, giving Landlords greater peace of mind while we take care of the day-to-day tenancy.
In addition to our Tenant Find & Rent Collection Service, our service includes:
- Dedicated Tenancy Management – We act as the main point of contact for the Tenant throughout the tenancy and deal with day-to-day tenancy matters.
- Maintenance Management – We liaise with Tenants, contractors and suppliers to arrange general maintenance, minor repairs and replacements.
- Repair Authorisation – We can authorise routine repairs and maintenance up to the agreed limit without requiring prior Landlord approval.
- Annual Property Visits – As part of the Full Management Service, the Agent will arrange one virtual property inspection per 12-month period, subject to tenant cooperation and access. Following the inspection, the Landlord will be provided with a full photographic inspection report, detailing the general condition of the property and any matters identified during the inspection.
Where the virtual inspection identifies any cause for concern, or where the Agent considers it appropriate, an in-person inspection will be arranged and carried out by a Property Manager.
Any additional inspections requested by the Landlord, or considered necessary beyond the standard inspection process above, will be charged at £50.00 inc VAT per inspection.
- Ongoing Right to Rent Checks – We manage any required follow-up Right to Rent checks throughout the tenancy.
- Mandatory Safety Checks – We arrange required periodic safety and compliance checks, helping to keep important certificates up to date.
- Monthly Rental Statements – We provide an itemised monthly statement showing rental income and relevant property transactions.
- Rent Reviews – Where appropriate, we review the rental value and administer statutory rent increases in accordance with current legislation.
- Deposit Management – We manage the tenancy deposit return process and liaise with the Tenant regarding any proposed deductions.
- End-of-Tenancy Support – Where instructed, we can arrange the end-of-tenancy inventory check-out and assist with the associated administration.
- Possession & Legal Liaison – Where possession is required, we work with the Landlord and their appointed solicitor to assist with the process. Legal fees and costs remain the Landlord’s responsibility.
- Remarketing – When a tenancy is coming to an end, we liaise with the existing Tenant and can begin preparations to remarket the property for a new tenancy.
- Landlord Payments – Where instructed, we can arrange payment of valid property-related invoices and demands from rental funds held on the Landlord’s behalf.
Landlord Schedule of Fees
Agency Services
- Tenant Find Service – 9.6%
- Rent Collection Service – 12%
- Full Management Service – 16.8%
Rental Insurance – Annual Premium
- Monthly rent £0 – £500 – £275.00
- £500 – £1,000 – £300.00
- £1,000.01 – £1,500 – £310.00
- £1,500.01 – £2,000 – £330.00
- £2,000.01 – £2,500 – £350.00
- £2,500.01 – £3,000 – £450.00
Inventory – Check-In or Check-Out
- Room – £140.00
- Studio & 1 Bedroom – £195.00
- 2 Bedrooms – £215.00
- 3 Bedrooms – £240.00
- 4 Bedrooms – £265.00
- 5 Bedrooms – £305.00
Pre & Post Tenancy Cleaning
- Room – £80.00
- Room with ensuite – £100.00
- Studio – £250.00
- 1 Bedroom – £300.00
- 2 Bedrooms – £350.00
- 3 Bedrooms – £400.00
- 4 Bedrooms – £450.00
- 5 Bedrooms – £500.00
Additional Landlord Fees
- Annual compliance from Section 13 (Let Only) – £180.00
- Further works quote after first 2 quotes (works over £250) – £50.00
- Licensing application fee (plus cost of licence) – £300.00
Legal Compliance & Certificate Fees
Electrical
- EICR – Room & Studio – £200.00
- EICR – 1 Bedroom – £230.00
- EICR – 2 Bedrooms – £260.00
- EICR – 3 Bedrooms – £290.00
- EICR – 4 Bedrooms – £310.00
- EICR – 5 Bedrooms – £340.00
- EICR – 6 Bedrooms – £370.00
Energy Efficiency
- EPC – Flats – £140.00
- EPC – Houses – £140.00
Gas Safety
- Gas Safety Certificate – 2 appliances – £150.00
- Gas Safety Certificate & Boiler Service – 2 appliances – £200.00
Other Landlord Charges
- Smoke detector – supply & install, one alarm – £95.00
- CO alarm – supply & install, one alarm – £95.00
- Each additional alarm – supply & install – £40.00
- Tenant & guarantor reference – per person – £25.00
- Deposit registration with the DPS – £25.00
- Smoke & CO alarm test where there is no inventory – £40.00
- Legionella risk assessment – £150.00
- Section 8 – £180.00
- Overseeing major works above £1,000 – 6% of invoice amount
- Additional inspections – £50.00
- Professional hourly rate – £65.00 per hour
- HMRC return for non-resident landlords – £200.00 annually
- Sale of property to a tenant – 1.2%
- British Gas HomeCare cover – From £40.00 per month
- Key cutting – £10.00 + cost of key per 6 keys
ALL PRICES ARE INCLUSIVE OF VAT
